Frequently Asked Questions

VIVIENNE Paris is for the real woman; a welcome return to femininity, women empowerment and wanting to dress for yourself by feeling confident and comfortable on your wedding day.

We are located in a spacious Parisienne apartment in the Marais in Paris, on the 1st floor, so just buzz and we’ll send you right up!

By appointment, we offer brides an exclusive one—on—one appointment and styling session. With attention to detail, a keen eye for style and a line of unique designers, you are guaranteed to find the perfect dress.

Regal silhouettes, minimalism, a focus on fit, and hand—crafted techniques are what VIVIENNE Paris curated collection of wedding gowns is all about.

1. How long is an Appointment?

Each initial appointment at VIVIENNE is 60 minutes. When you make an appointment at VIVIENNE Paris the entire 60sqm showroom is booked privately for you and your guests. Your guests can sit back and relax while a personal stylist assists you to help select and try on our gowns and accessories. The first appointment lasts for one hour. For second appointments a 45 minute appointment will be allocated.

Just looking for inspiration to start? Check out our Designer Collections via the "Designers" tab or our digital lookbook to get an idea of our selection before booking a full appointment with us.

2. Do I need an Appointment?

Yes! We are located in a pretty spectacular 1st level Parisian apartment so we need to know you're coming in order to buzz you up! The great thing about us being an appointment only boutique (on Saturday and Sundays) is that you and your guests will have the run of the entire showroom while you’re here and we are able to make sure we can give you our upmost attention as well as give you enough time to try on quite a few of our amazing gowns!

Appointments have to start on time, so make sure to come 5—10 minutes before the appointment starts. If you are more then 15 minutes delayed, we have to cancel and reschedule the appointment due to lack of time that’s needed for finding your dress.

If you need a later appointment than what you see available on our opening hours to accommodate after work hours, email us your request and we’ll do our best to work with you to get you into our showroom and into our gowns!

3. What Can I Expect When I Book An Appointment?

We love what we do and we love our brides — so be prepared to receive the full experience! You are welcomed into our private showroom boutique where you and your guests are the only customers in the store! Our general appointments run for one hour and we find this gives our brides enough time to try on four to six gowns and then revisit their favourites at the end. Your guests will have the easy job of relaxing in our oh—so—chic bridal lounge while you have the fun job of playing dress up with us!

4. Who Should I Bring To My Appointment?

Less is more! You have probably heard this again and again but we really do mean it! We find smaller groups of 2—3 are the way to go. Less is more when it comes to companions. Bring one or two people whose input means the most to you.

5. What Should I Bring To My Appointment?

Nude, strapless, & seamless — Your three best friends! Nude undergarments, strapless bras and seamless panties will ensure you see the gowns in all their glory! Shape—wear is also recommended for some of our more fitted gowns.

Please wear lite makeup to the fitting, just to be safe, as our precious white gowns are all made of the most delicate silks, French lace and crepe, and tulles.

6. What Sizes Are Our Samples?

Most of our gowns are sampled in INTERNATIONAL sizes, but we have made sure to represent a healthy size 38 or 40 French size gowns in our showroom. You will be surprised at how good we are at zipping & clamping to make sure you can tell what each gown will look like in your size. Please note that your custom gown can be ordered up to a size 48, depending on the designer.

7. How Do Fittings Work Once I Have My Gown?

Our Made—to—Order gowns by our international designers are priced between 3000 — 4400 €. We size our brides in her exclusive one—on—one VIVIENNE Paris appointment, measuring up to 10 points on her body in order to order a gown from the designer’s sizing chart. Using these measurements we will work with the designer to order the gown which is closest to these measurements. A 60% deposit is paid by the bride at this time.

Once the gown arrives in Paris, usually 16—18 weeks later, as each gown is Made—to—Order in our designers studio, we then invite our bride to come back and receive her gown at VIVIENNE Paris. The balance for the gown is then paid at this time. The final hemming of the dress, to the brides desired length, is done by our seamstress and included in the price of our Made—to—Order gowns.

If there are any major adjustments to be made, we can direct the bride to a professional seamstress in Paris. As a guide, most brides can expect to pay an additional 10—15% for any alterations to these Made—to—Order gowns after they are delivered to them at VIVIENNE Paris.

Our Made—to—Measure gowns by our international designers are priced between 4600 — 7500 €. We size our brides in her exclusive one—on—one studio appointment at VIVIENNE Paris, measuring up to 10—12 points on her body. We then order a gown from the designer which is made—to—measure to her body. The designer will take into consideration any customisation requests, such as material or color changes that the bride requests, longer or shorter sleeves, neckline or waistline lifting or lowering etc. A 60% deposit is paid by the bride at this time.

Once the gown arrives in Paris, usually 20—24 weeks later, as each gown is Made—to—Measure in our designers studio, we then invite our bride to come back and receive her gown at VIVIENNE Paris. The balance for the gown is then paid at this time. If there are any minor adjustments to be made, we will work with our seamstress in Paris to finish the gown.

8. Returns

Our Made—to—order and Made—to—Measure gowns are all final sale. Once a gown is paid for, with a 75% deposit, you are in a contractual agreement to follow through with the gown chosen. Ready—to—wear pieces, such as accessories can be returned within 30 days in unwashed, unworn, and undamaged condition.

9. What Is A Trunk Show?

Every year we will be hosting trunk shows with our fabulous designers! A trunk show is where a designer will send their newest collection (and favourite pieces) to VIVIENNE Paris for our brides to try on! We usually only pick up a few pieces from each designers collection for our permanent showroom collection, so this is a great opportunity for brides to see and try on more gowns from their favourite designers!

10. Do you carry Bridal Accessories?

We will be carrying a limited collection of bridal accessories created by our designers. We will also have unique and bespoke to VIVIENNE Paris pieces as well. We collaborate with international and French designers to create capsule collections that you can only find in our showroom, unique as each bride that we serve. A selection of shoes will also be available for purchase from our international designers, with special discounts for our brides.

We aim for our brides to leave our showroom feeling completely styled from head—to—toe with a selection of fashionable accessories and shoes that will make every picture from her wedding day fashion magazine worthy!